SalePilotSalePilot
Features Who it's for Support
Get Started

Support

We're here if something's not working.
Fastest way to reach us: support@salepilot.store. We aim to respond within 1–2 business days.

Common questions

How do multiple people check out from the same sale?

Whoever starts the sale gets a 6-character code. Anyone helping out opens SalePilot, taps "Join a sale," and enters that code, no account needed. Every phone connected stays in sync, so inventory and totals update everywhere within about a second.

How does label printing work?

SalePilot generates QR code labels sized to whatever label sheets you have, including common Avery templates, or a custom size you enter yourself. Print from Inventory, and mark off any spots on the sheet that are already used before printing a partial sheet.

I bought a tier, but my helper's phone still shows "Free trial." What's wrong?

Unlocks apply to the sale, not the device, once purchased, every phone joined with the invite code should show full access within a few seconds. If it doesn't, try leaving and rejoining the sale with the code, or reach out to us directly.

How do I restore a purchase after reinstalling or switching phones?

Use the "Restore Purchases" option in the unlock screen. This is handled through your Apple ID or Google account, the same one used to make the original purchase.

Is my data secure?

Each sale is only visible to devices that have joined it with your invite code. See our Privacy Policy for the full details on what we collect and how it's used.

Something's broken, or I have a feature request.

Email us at support@salepilot.store with what you were trying to do and what happened instead, screenshots help a lot.

SalePilotSalePilot
Support Privacy Policy Terms of Service
© 2026 SalePilot. All rights reserved.